Third Party IT Hardware Maintenance Services

Third Party IT Hardware Maintenance in the
Middle East |

Dependable third-party support for servers, storage, and networking hardware, provided by skilled engineers with flexible service options and cost-effective contracts.

What Is Third Party IT Hardware Maintenance

Third-party maintenance becomes a practical option when the vendor’s warranty expires or the OEM (Original Equipment Manufacturer) service contracts become too costly, acting as either a replacement for or a supplement to manufacturer support. Instead of maintaining separate contracts with each OEM for every piece of hardware, companies can move to a single consolidated support agreement that simplifies everything and provides broad coverage.

What we do?

We provide enterprise‑grade third‑party IT hardware maintenance for servers, storage systems (SAN/NAS), and network equipment (switches, routers), offering comprehensive support, repairs, and parts replacement.

Server Maintenance

Enterprise-grade support for all major server manufacturers

Server Maintenance

Enterprise-grade support for all major server manufacturers

Storage Maintenance

Comprehensive coverage for SAN, NAS, and enterprise storage systems

Storage Maintenance

Comprehensive coverage for SAN, NAS, and enterprise storage systems

Network Maintenance

Support for switches, routers, and networking infrastructure

Network Maintenance

Support for switches, routers, and networking infrastructure

 

Single Point of Contact

Unified support across multiple vendors and equipment types

Single Point of Contact

Unified support across multiple vendors and equipment types

 

What Equipment We Support

Service Capabilities

Our third‑party maintenance services provide complete support for your entire IT infrastructure, including servers, storage systems, and network equipment, ensuring reliable operation and long‑term performance.

Hardware Support

Remote Technical Support

Onsite Engineer Dispatch

Replacement Parts Management

Defective Media Policy

Equipment Status Visibility

Pricing Packages

Premium

24x7x4 parts replacement
Field engineer dispatch
Priority response times
Maximum uptime guarantee

Enhanced

9x5 support hours
Next business day parts
Field engineer dispatch
Business hours coverage

Basic Shared

9x5 help desk support
Next business day parts
Remote support included
Cost-effective option